Southern Ute Indian Tribe

Tribal Member Experience Help Center

Powwow - Jeremy Wade Shockley | Southern Ute Drum

Welcome to the Southern Ute Tribal Member Experience Help Center

Getting started resources – We want to make sure you have the best possible experience with getting started. Plan on up to 30 minutes to review the resources that are outlined below.
  • Quick Start Guide – step by step process to request, set up, and use your Tribal Member account
  • Video Guide – follow along the step by step process to request, set up, and use your Tribal Member account
  • Account Request Form – to request your new Tribal Member account
Support resources – To fully guide you in this new experience, there are several support options available. We strongly encourage you to sign up for a Training Session or a Support Session to make the most of the new Tribal Member Experience features.
  • Training Sessions  – join us for a scheduled training session (virtual or in-person)
    • Request, set up, use your Tribal Member account
    • Tribal member portal tour and use
    • How to set up and use mobile apps
    • Sign up for Tribal alerts
    • Using Microsoft Office 365
    • Scheduled training sessions are currently available (16 person maximum):
      • Tuesday Sep 21 from 4:00 PM – 4:45 PM (virtual only)
      • Thursday Sep 29 from 3:00 PM – 3:45 PM (on-site Growth Fund building rm 103)
  • Scheduled Support – schedule a one-on-one in-person or virtual one-on-one support session if you have questions or need help
    • Scheduled support sessions are currently available:
      • Monday Sep 20 from 1:00 PM – 5:00 PM (virtual or in-person)
      • Wednesday Sep 22 from 8:00 AM – 11:00 AM (virtual or in-person)
  • Support Team – the SUSS Tribal Member Experience team is trained and available to help with onboarding, training, etc.
    • Support hours are Mon – Thu 7:00 AM – 6:00 PM and Fri 8:00 AM – 5:00 PM
    • To contact the support team please call (970) 563-5050 or email helpdesk@southernute.com