Attention! Account holders must be an enrolled Southern Ute tribal member, 18 years of age and older.
Welcome to the Southern Ute Tribal Member Experience Help Center
Getting started resources
We want to make sure you have the best possible experience with getting started. Plan on up to 30 minutes to review the resources that are outlined below.
- Quick Start Guide – step by step process to request, set up, and use your Tribal Member account
- Video Guide – follow along the step by step process to request, set up, and use your Tribal Member account
- Account Request Form – to request your new Tribal Member account
- Password Reset Instructions – follow these steps to reset your account password
Support resources
To fully guide you in this new experience, there are several support options available. We strongly encourage you to sign up for a Training Session or a Support Session to make the most of the new Tribal Member Experience features.
- Training Sessions – join us for a scheduled training session (virtual or in-person)
- Request, set up, use your Tribal Member account
- Tribal member portal tour and use
- How to set up and use mobile apps
- Sign up for Tribal alerts
- Using Microsoft Office 365
- Call 970-563-5555 or email sudepservice@southernute.com to express your interest in a training session.
- Scheduled Support – schedule a one-on-one in-person or virtual one-on-one support session if you have questions or need help
- Call 970-563-5555 or email sudepservice@southernute.com to request one-on-one support.
- SUDEP Support Team – the SUDEP Tribal Member Experience team is trained and available to help with onboarding, training, etc.
- Support hours are Mon – Fri 8:00 AM – 5:00 PM
- To contact the support team please call 970-563-5555 or email sudepservice@southernute.com